High-quality after-sale activities beneficially contribute to the life span of apparatuses and instruments, and consequently benefit their users. Regular servicing and repair is a must, and its value stands above the value of any product.   

Our principles ground on the most appropriate approach to support and maintain satisfactory after-sale activities in the sense of providing quality servicing and repair, thus doing our best to satisfy You, our customer, the actual user of our products. We are most aware of the fact that we are bound to specific requirements that keep its validity for quite a period of time after the actual sale of the product. These requirements demand that we take care of the products we have sold, which are in constant operation.   

Servicing and all necessary repairs have to be undertaken quickly and efficiently, since this particular service represents the particular added value that supplements our products and disassociates them from substitutes. Because of this, the Mikro+Polo repair service is a well-organized service, performed by a group of experts with broad and specific knowledge in the fields of machine-engineering, electronics, electrical engineering, and computer technology. They are all very sound in their profession, sporting many years of experience in offering technical support in connection with medical, laboratory, diagnostic and measuring instruments. 

We offer and perform the following services:

         installation work (installing and uninstalling of apparatuses and equipment)
         regular and irregular maintenance of equipment
         performance of setting and resetting of parameters and modifications
         uninstalling of worn out and obsolete apparatuses and equipment
         explanation and demonstration of equipment functions (according to your wishes and expectations)

We also repair equipment from other manufacturers that you may have acquired from a different dealer!

Our main purpose is to solve your problems and to secure an undisturbed continuation of work within your organization. In the case of trouble or any kinds of questions, do not hesitate to contact us via phone (+386 2 614 33 57) or via E-Mail: service@mikro-polo.si.

 

CONTACT
Matjaž Podgornik, Head of Service Department
Phone: +386 2 614 33 14
E-Mail: matjaz.podgornik@mikro-polo.si