Scroll Top

SERVICE FOR ALL YOUR PROBLEMS

Our primary goal is to solve your problems and thereby make sure the work in your organisation runs smoothly. In case of any difficulties or questions you can always contact us!

WHAT CAN WE DO FOR YOU?

Quality support and post-sales activities for the duration of the entire lifespan of apparatuses contributes to greater customer satisfaction.

INSTALLATIONS
Installing apparatuses and equipment.
MAINTENANCE
Regular and extraordinary equipment maintenance.
SETTINGS
Setting parameters and modifications.
DISMANTLING
Dismantling discarded apparatuses and equipment.
DEMONSTRATIONS
Equipment functioning demonstrations at your choice.
WE FIX EVERYTHING
Service equipment which has not been purchased from us.
SERVICE PACKAGES

Our affordable service packages are tailored to your wishes and business needs.

MICROSCOPES
Regular microscope servicing, cleaning optical parts and mechanical settings.
PIPETTE
Regular pipette servicing and replacing worn-out parts. During repair, we provide a replacement pipette.
PIPETTE CALIBRATION
Final calibration of pipettes after replacement of worn parts.
REFRIGERATORS
Regular refrigerator servicing with calibration. Inspection and calibration.
CENTRIFUGE
Centrifuge validation. Inspection, and running test with validating the number of revolutions.
FURNITURE
Service packages for Lab Interior furniture and hoods. Regular service and flow measurements with the report.
TRUST THE EXPERTS

The principle of our professional service team is to provide support and carry out post-sales activities to the best of our abilities and thus satisfy you, the end user of our products. We are aware, of course, that there is an extended post-sales period when we are required to take care of the apparatuses in use.

SPEED

The speed of service and the availability of spare parts is extremely important for the smooth flow of your work process. Our team is available whenever you need them.

EFFICIENCY

Servicing needs to be carried out quickly and efficiently, since this post-sale activity is an added value, which supplements the product and distinguishes it from any substitutes.

EXPERTISE

Our service staff team is composed of individuals with extensive knowledge in the fields of mechanical engineering, electro-technology, electronics, and computer science, with years of experience in the field of technical support for medical, laboratory, diagnostic, and measurement equipment.

ORDER SERVICE

Download and fill out the service order form.
Attach the completed form to the device.

INQUIRY

Contact us if you would like more information about our service. We will answer you as soon as possible.

INQUIRY

Contact us if you would like more information about our service. We will answer you as soon as possible.

MIKRO+POLO MARKET

3% discount for all online orders

LOYAL CUSTOMERS ARE OUR GREATEST WEALTH
OUR CUSTOMERS ABOUT US
JASNA HANSEL LUBEJ
INSTITUTE OF PUBLIC HEALTH MARIBOR

I work with your service technicians, and I am very satisfied with them in terms of their professionalism and responsiveness. They do their best to carry out repairs as soon as possible.

ALENKA ŠTRAMCAR, B.Sc. Chem. Tech., Head of Laboratory
PUBLIC UTILITY COMPANY VELENJE

We have been working with your company for a long time, and we are very satisfied with your work. Your staff is nice and responsive. I would especially compliment on professionalism of the service staff that always quickly responds to our occasional problems.

VESNA RATEJ, Msc., Head Nurse
HEALTH CENTRE LAŠKO

We are extremely satisfied with your service staff – they are professional, speed and up-to-date, but, above all, they are kind. Thank you for everything!

FASHION COLLECTION FOR
LABORATORIES
TOP-TIER QUALITY AND ELEGANCE
FASHION COLLECTION FOR
LABORATORIES

besomeone.